CLR Solutions has cleaned, tested, and found this Logitech BCC950 ConferenceCam to be in good working condition. There are some noticeable scratches and scuff marks, but it is in otherwise great cosmetic condition. This listing includes the conference camera, a USB power cord, and a remote control. The following are NOT included: instruction manual, software/drivers, remote batteries, AC adapter, camera extension, or any other accessories. It comes with a 30-day warranty. Because this is a multiple quantity listing, the item received may appear different, but will only be in similar or better condition than the one pictured.