CLR Solutions has cleaned, tested, factory reset, and found this HP EliteDisplay E231i to be in good condition. The LCD panel is guaranteed to be free of any scratches. Although most of our monitors have no dead pixels, we only guarantee 5 or fewer dead pixels. There may be heavy scratches, scuff marks, or other defects on the bezel and/or rear, but it is in otherwise good condition. This listing includes the monitor along with DVI and power cables. Please message us before your order is shipped if you require any of the following cables: DisplayPort, VGA, or USB 2.0. The following are NOT included: instruction manual, stand, DisplayPort, VGA, USB 2.0, mounting screws, or any other accessories. It comes with a 30-day warranty. Because this is a multiple quantity listing, the item received may appear different, but will only be in similar or better condition than the one pictured.