CLR Solutions has cleaned, tested, updated, factory reset, and found this D-Link DGS-1100-24P to be in good working condition. The firmware was updated to the latest version 1.01.B053. There are some scratches and scuff marks, but it is in otherwise good cosmetic condition. This listing includes rack ears and a power cable. The following are NOT included: instruction manual, Ethernet cable, mounting screws, or any other accessories. It comes with a 30-day warranty.